No. We design everything to be user-friendly, and we train you step by step until you feel fully confident using drag-and-drop, no-code and AI builders.

We offer two options: ✅ One-time project pricing (build & handover) ✅ Affordable monthly rental for clients who want low startup costs Prices depend on what you need, contact us for a quick quote.

You get: Hosting Maintenance Updates Technical support Basic changes Security Training All included in your monthly fee.

Depends on the complexity, but typically: Websites: 3–10 days Apps: 2–4 weeks Automation tools: 1–2 weeks We always update you at every step.

Yes. We build Android, iOS, and web apps for both personal and business use.

We teach you: How to use your website/app How to manage content How to build landing pages How to run ads How to use digital tools How to build your own website or automation system We believe in empowerment, not dependency.

The system will pause, and your data remains safe. You can re-activate your rental at any time. However, in rare cases where the monthly rental has been paused for an extended period, the system may not be eligible for reactivation due to ongoing hosting and server costs we incur. In such situations, you may need to start a new rental. This will be fully explained in the service agreement.

Yes. We offer different levels of support depending on the service: Basic Support (First 30 Days): After your project is completed, we provide support for the first month. During this period, we also teach you how to use and manage your system, so that you can confidently handle small issues on your own going forward. Full Support for Rentals: All rental plans include continuous support, maintenance, updates, and technical care, fully covered in your monthly fee. Premium Support (Optional): For custom builds that require ongoing assistance beyond the first month, we offer premium monthly support packages.

Absolutely. We are fully client-centric, which means your vision always comes first. You’re welcome to bring your own design, sketches, references, or ideas, and we will build around your style. If you prefer, we can also create a completely new design from scratch that aligns with your brand goals.

Yes — we provide a complete online solution, including: Domain registration & renewals Agency-managed hosting SSL Certificates Business email setup Daily backups & security Our hosting is agency-managed, which means clients do not have access to the backend hosting tools. This protects your system from accidental changes, misconfigurations, or security risks. We handle all technical settings on your behalf to ensure everything runs smoothly and securely. If you prefer, you are welcome to bring your own hosting and domain provider. In that case, we will build and deploy your digital product using your hosting environment, as long as it meets the technical requirements. Either way, you get a safe, secure, and fully supported setup.

No. Digital Optad operates strictly on an advanced payment model for all services. This ensures proper planning, resource allocation, and high-quality delivery.

Our standard turnaround time is 14 days, depending on the size and complexity of the project.

For any questions, assistance, or technical support, you can reach us at: 📧 info@digitaloptad.com 📞 +27 73 839 9465